CERES HAS THE TOOLS YOU NEED

Designed by engineers with over 150 years of combined ISP experience, the Ceres business operating system connects all of your business and technical needs into one intuitive platform.

Customer Support

Manage and maintain all aspects of your customer base.  Create and review support tickets, store customer premise equipment information, and schedule service calls.

Sales and Marketing

Empower your sales team to continue growing your business.  Track opportunities through the sales process, create marketing campaigns, and gather sales data insights.

Field Services

Keep your customer facing field crews informed and on the move.  Manage and visually schedule work orders, calculate drive time, and provide them with the necessary information.

Network Operations

Maintain and monitor your network to improve service and keep your customers online with outage notifications, real time and historical data, and site asset management.

Accounting

Generate paper or electronic statements, receive manual or automatic payments, and track receivables for collections processing.

Inventory Management

Manage both deployed and available assets in addition to low count notifications.  Track equipment life cycles and generate bill of materials for new deployments.
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FAST, RESPONSIVE, INTUITIVE

  • Designed from the ground up with mobile users in mind
  • Built in commonly used network troubleshooting tools
  • A full reporting suite with premade and custom reports
  • Manage employee information and track their hours
  • Email and SMS alerts to customers regarding updates or outages
  • Automatically create support tickets based on incoming support emails
  • A network map to help pinpoint issues or concerns
Want to know more? Call our team at (800) 582-0588
Copyright 2017 Mercury Wireless, Inc.
All rights reserved.

CONTACT INFO

6714 Pointe Inverness Way, Fort Wayne, IN 46804

(800) 582-0588

info@ceres-os.com

QUESTIONS OR COMMENTS?